Flaxaline Custom Linen Blackout Curtains Sample Booklet | Designer's Selection

🚚 Shipping & Production

• Production: 1–3 business days
• Shipping from the U.S.: 7–15 business days
• Times are estimates; some orders may take longer. No refunds for delays.
• Need your order by a specific date? Contact service@joydeco.com.

📦 Shipping Notes

• Delivery only on weekdays (excludes public holidays)
• Delivery may be longer during sales, holidays, or extreme weather
• We do not ship to military addresses or PO Boxes

🔍 Tracking

• Tracking number emailed once shipped
• Carriers: DHL, FedEx, UPS, TNT

💰 Import Duties

• Customs fees vary by country and are not included in pricing

🛡️ Shipping Protection (Optional)

• Covers loss, damage, or misdelivery
• Claims must be filed within 90 days
• Pre-shipment refundable; post-shipment non-refundable

🔗 Full details:Shipping Policy

🛑 Please check before ordering:

• Most items cannot be returned for personal reasons (e.g., changed mind, size fits but not suitable, color not as expected).
• Eligible for return or exchange only if you received the wrong item or wrong lining type. Photos and a brief explanation are required.

⏰ Return Window:

• Requests must be submitted within 30 days of receiving your order.

💰 Refunds & Fees:

• Return shipping cost is paid by the customer.
• Refund = Order Amount × 80% (deducting handling, packaging, and shipping fees).

⚠️ Important:

• Contact service@joydeco.com before returning or exchanging.
• Do not refuse delivery or send the package back to the original address without confirmation.

💌 Need Help?

• Email our customer service: service@joydeco.com

🔗 Full details:Refund Policy

Simplify your shades measuring process with our easy-to-follow tips. Make sure your shades fit perfectly!Steps:

1. Measure the width of the window frame.
2. Measure the height from the top of the window frame to the sill or desired length.
3. For inside-mount blinds, subtract a few millimeters for clearance.
4. For outside-mount blinds, add extra width/height for full coverage.
5. Double-check your measurements before ordering.

🔗 For detailed measurement tips: Measurement Guide